Senior healthcare support workers are experienced support workers who help registered practitioners deliver healthcare services to people. These include a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. They provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence. This course is ideal for those who may work in a range of services like; hospitals, community, health or a day unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.
The course is broken down into two phases. In the first phase the learner will work through the 65 credits needed for the diploma. Each unit has a credit value – some units are mandatory, others can be chosen to reflect knowledge and work area.
These units relate to everyday practice and skills including the law and the requirements as set out by CQC to deliver safe and knowledge based care, with a foundation in the 6Cs of care.
Equality, Inclusion and British Values will be explored at every meeting.
Observation of practice will take place in the work setting with the assessor.
During the first phase the learner will complete a minimum of 20% of their paid working hours as off the job training.
As the set course work and modules are nearing completion (approx. 15 months) preparation needs to be made to sit the End Point Assessment which consists of four parts.
1. A showcase of work and reflective accounts to be collected
2. A multiple-choice online exam
3. An independent observation of practice
4. A face to face online interview takes place which consolidates all of the above, with an appointed person from the awarding body
Once the award has been achieved, you may be given additional responsibilities in your job role.
You may need to develop specific skills and your in-house training and development.
We offer additional distance learning courses with focus on specific subjects to support your knowledge base. These are free to you and will develop your skills further. You may then have the opportunity for advancement to undertake nursing training or in-house promotion where you could move onto your Level 4 or 5 award.
• You should be in a senior role or ready to move into this role, you should have experience in care work and be able to support less experienced staff.
You should have Maths and English at level 2 functional skills or GCSE, grades 9-4 (A-C).
• If these have not previously been gained or certificates are not available arrangements will be made through the college to study toward these prior to / during the duration of the course following an initial assessment.
Maths and English MUST be gained or held to attain
completion of this course.
• The individual should have completed the 15 units of the care certificate prior to beginning this course or have extensive healthcare experience supported by the level 2 award or a statement from your employer stating why an exemption has been made, this is a requirement prior to starting the course, your employer will assist you in this.
Smart Assessor is the assessment tool, which is an online e-portfolio, your assessor will teach you how to use this.
The apprentice will be allocated a mentor from their place of work who can offer advice and support for course work and with company policies and practicies.
The learner will be assigned an assessor from Telford College to act as your guide and trainer. This assessor will support learning, set and mark work, observe the practice of the individual in their workplace and prepare the learner for End Point Assessment.
The learner will meet with their assessor regularly and will review progress formally every 10 weeks, the manager /mentor will be invited to participate in these meetings.