Working anti-social hours in the hospitality industry was taking its toll on Jess Osborne, who was struggling to find enough quality time to spend with her children.
But all that has changed since she enrolled at Telford College on a course which has taken her
into a whole new career – in education.
Jess, 30, from Stirchley, completed the level two diploma in specialist support for teaching and learning, then applied for a placement which would allow her to step up to the level three course.
The former Abraham Darby student secured a position as a classroom support assistant at Hadley Learning Community’s Queensway North site, on the condition that she continued her studies.
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It has suited her perfectly, allowing her to press ahead with her level three course at Telford College – a two-year programme running in tandem with a placement or job in the education sector.
Jess is now also looking at adding counselling qualifications, to further bolster her skills and to help her in the role.
She said: “This new career pathway is giving me a lot more time at home – I’m not working every evening any more and I’m seeing my children after school every day.
“I’m still busy with college work but it’s manageable, and I can make it work around family.
“I would recommend the course; it’s made me a lot more confident in the classroom, and I’m even challenging things at home too.
“The best bits have been meeting lots of different people and getting to know about their experiences, which has made the whole course a lot more interesting.”
She added: “Keeping on top of my college work, my job and family is hard, but my tutors are supportive. If you’re struggling, they’ll spend one-to-one time with you, and plan out your work.
“In my role at Queensway I support the teacher. No day is the same, but every day is rewarding.
“I love supporting the students and getting to know the whole school. A big part of the role is relationship building – you get more from the students if you’ve got a good relationship.”