Telford College is open today across all our campuses. Please travel in safely. (12/01/2026).

Keeping You Safe at College

We’ve Got Your Back

Your safety and wellbeing are really important to us. At Telford College, we want every student to feel safe, supported and able to enjoy their time here. If you need help with your studies, health, finances or anything affecting your wellbeing, there are people here ready to support you.

Safeguarding At Telford College

Safeguarding

Keeping students safe is a top priority. Your emotional health and wellbeing matter just as much as your academic success, and we take all concerns seriously.
Our BeSafe Team includes trained counsellors and specialist staff  who are here to listen and help. If you’re worried about yourself or another student, please contact the team:
• Phone: 01952 642220
• Email: besafe@telfordcollege.ac.uk
• In person: Speak to staff at main reception or come and sees us in BeSafe.

All concerns are taken seriously and responded to quickly.

A Safe College for Everyone
Every student has the right to feel safe and respected, whatever their background, identity or ability. We have a zero-tolerance approach to bullying, including physical, emotional, verbal or online abuse.
If something doesn’t feel right, please speak to us. Support is always available, and we’re here to help.

Students with their hands in the air

Your Safety Matters

At Telford College, keeping our students safe is one of our most important responsibilities. We are committed to creating a welcoming, supportive environment where everyone feels respected and protected. Our dedicated BeSafe team is always here to listen and help, so if you ever have a concern about your own wellbeing or someone else’s, you can speak to us and know it will be taken seriously. Your safety, health and happiness are at the heart of everything we do.

Having access to support when you need it can make a big difference to your college experience. We offer:

MIND UNWIND WORKSHOPS

Friendly sessions offering advice and support on topics such as managing exam nerves, coping with stress and staying safe online.

COUNSELLING

A safe, confidential space where you can talk to trained professionals who will listen and support you without judgement.

SAFEGUARDING AND EARLY HELP

Support for students and families to help work through challenges early and build confidence and resilience.

MENTAL HEALTH SUPPORT

You can speak with trained staff if you need someone to talk to or guidance on where to get further help.

TARGETED INTERVENTION

If you need more specialised support, we can arrange targeted intervention. This may include working with experienced external professionals who visit the college to provide expert advice and tailored support.

PERSONALISED SUPPORT

We understand that everyone’s needs are different. Personalised support may include tailored pastoral support plans, time-out options, and de-escalation strategies to help students manage challenges and feel confident in college.

Looked-After Young People (LAYP) And Care Leavers (CL)

At Telford College, we’re here to support you. Our BeSafe team offers friendly, private support whenever you need it..

Looked-After Young People (LAYP) and Care Leavers (CL)
 
At Telford College, we’re here to support you. Our BeSafe team offers friendly, private support whenever you need it.
 
Before you start, we can help with:
  • A one-to-one campus tour so you can get to know the college.
  • Your application and enrolment, making sure you choose the right course for you.
  • Your move from school to college, by joining Year 11 transition meetings and helping plan your next steps.
  • Bursary and travel pass applications, so everything is ready for your first day.
 
When you join us:
  • We’ll introduce you to your tutors and support staff who will help you during your time at college.
  • We’ll help arrange regular PEP (Personal Education Plan) meetings to support your progress and ensure your voice is heard.
  • If needed, we’ll work with your key professionals to make sure you get the right support.
 
Our goal is simple: to help you feel supported, confident, and ready to succeed at Telford College.
 
Our Designated Teacher for looked after, and previously looked after, children is Caroline Welson. If you need support or have any questions, you can contact her or a member of the BeSafe team on 01952 642220 or email besafe@telfordcollege.ac.uk

Family Help

At Telford College, your wellbeing is important to us. We want every student to feel safe, supported, and able to succeed.
 
Early Help means getting support as soon as you need it. If something is affecting your wellbeing, studies, or life outside college, our staff are here to listen and help you find the right support. We believe getting the right help at the right time makes a real difference.
 
How We Support You
 
We offer a range of support to help you feel confident and succeed at college.
 

Learning and Personal Support

  • A supportive tutorial programme covering topics like online safety, healthy relationships, exam stress, and mental health.
  • Progress Coaches and Personal Tutors to support your wellbeing, attendance, and progress.
  • Transition Managers to help you settle into college life.
  • A Designated Teacher for students who are looked-after or care leavers.
  • SEND support through Student Centre Plus.

Wellbeing and Safeguarding

  • Confidential counselling with a trained counsellor.
  • Support from our BeSafe Team for safeguarding and mental health advice.
  • Access to specialist services if needed, including BeeU, Family Connect and specialist counselling.
  • Safeguarding workshops from organisations such as Loudmouth Education and Training.

Opportunities and Student Voice

  • A wide range of enrichment activities.
  • Chances to share your views through student surveys, student representatives, and the student council.

Practical Support 

  • Free period products available on campus.
  • Free breakfast and meal deals for students who need extra support.
  • Help from the Student Hub with careers advice, bursaries, and work experience.
  • Access to the Library and Study Centre and a Multi-Faith Room.
 
If you need help or advice, we’re here for you. Our team will always work with you to make sure you get the support you need as early as possible.
be safe at telford college logo

There is a range of information and services that can be accessed (some of these may be dependent on locality). Please see below links for the ‘Local Offer’ and other useful websites that can offer support.

Free Sessions With West Mercia Police

West Mercia Police are offering free online awareness sessions for parents, guardians, community members and professionals who work with children

If You Need Support Please Contact Us

Our CSE Statement