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L2 Award in Counselling Skills

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About the course

This qualification provides students with a generic introduction to counselling for those who have had no previous experience of, or training in, the field of counselling.

The introductory nature of this qualification means that no person is qualified at the end of this course to be a counsellor.

To do this, students will need to undertake further training, and they will need to check with centres offering this training what their entry requirements are. For those interested in exploring what counselling training entails, this qualification offers a practical introduction.

The versatility of the qualification means it is ideal for students who are considering embarking on formal counselling or other allied pathways such as welfare advice roles where the skill of counselling would be beneficial.

The course is designed for those who are:

  • Returning to study
  • Seeking a career change
  • Undertaking voluntary work
  • Enhancing career prospects through extra qualifications
  • Thinking of training as a professional counsellor
  • Seeking development of enhanced social skills

The Level 2 Award in Counselling Concepts does not provide you with a license to practice upon completion of the course.

Topics and units

Students will develop communication skills and gain important industry insight to help make informed career decisions, in addition to understanding:

  • Therapeutic models of counselling, ethical frameworks and helping relationships
  • Effective communication skills
  • How to reflect on personal development and identify areas for future development

CCL2U1 – The Professional Context of Counselling

This unit provides a basic introduction to counselling. You will develop an understanding of what counselling is and an appreciation that qualified counsellors and those who use counselling skills abide by an ethical framework. You will learn about the importance of creating the correct environment and the right ethos for the helping relationship to be successful.

CCL2U2 – Communication Skills in Helping Relationships

This unit explores effective communication skills used in helping relationships. You will demonstrate a range of listening and responding skills to establish, develop and close interactions.

CCL2U3 – An Introduction to Personal Development

In this unit, you will have the opportunity to reflect on your personal development and identify areas for your own development in the future.

Careers and progression

Students can continue onto higher level qualifications and work towards becoming a qualified counsellor. Telford College offers a range of higher level courses across the health and social care and education sector.

Students can progress onto a Level 3 Certificate in Counselling Skills programme or Level 4 Certificate in Therapeutic Counselling.

Entry requirements

Anyone who is interested in developing their knowledge and skills in relation to counselling. No experience necessary.

Students don’t need any formal entry requirements but may be subject to an initial assessment to ensure suitability for the programme.

Additional information

This programme is twelve weeks long and has two seperate groups, running from 1pm-4pm and 6pm-9pm, students must choose which group on enrolment.

What to do next

If you are interested in applying for this course, please click ‘apply now‘ on this page or at the top of any page, and create an website account or sign in an account you have already created and complete the application form. 

To find out more information about our courses and college life, you can visit an open event to meet our team and check out our facilities for yourself.


Part time


12 weeks

Start date

19th September 2024


Haybridge Road


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Talk to us

If you need some more information you can contact our course information, advice and guidance team using our online form.

Upcoming events

Open event
09 October 2024
5.00pm — 7.30pm
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Open event
13 November 2024
5.00pm — 7.30pm
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Christmas Fayre and Professional Skills Open Event
04 December 2024
5.00pm — 7.30pm
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