Understanding Behaviours that Challenge – Level 2 – Distance Learning

Course Code: DLUBC

Course Duration

12 weeks

Course Type

Distance Learning



Course Level


About the course

Could you cope with someone who is difficult to manage? This course gives learners an insight into behaviour that challenges and how to respond to these situations in the most appropriate and supportive way. Learners will examine what behaviour that challenges means, why it may occur and how to promote positive behaviour. They will learn about the importance of effective communication and the vital role of reflection following episodes of behaviour that challenges, and also explore the support available to maintain their own well-being. As well as attaining a nationally recognised qualification, candidates will gain a thorough understanding of the common causes and triggers of behaviour that challenges. Knowing how to anticipate behaviour that others may find challenging and how to respond to these situations appropriately can help to create a more harmonious living or working environment.

Interested in this course? Leave use an enquiry – click here

– Understand behaviour that challenges
– Understand how to support positive behaviour
– Understand the importance of effective communication and the management of behaviour that challenges
– Understand the role of reflection and support for those involved in incidents of behaviour that challenges

By undertaking this programme, learners will be able to further their own continuous professional development, which may improve their career prospects. Learners may then wish to progress on to further qualifications.

To enrol for Telford College Distance Learning you must be aged 19+ as of the 31/08/21, be a resident of England and have lived in the EU for the last three years.  You cannot be currently studying on any other course with us or another provider.

This is a Distance Learning programme.  On enrolment you will be issued with all the relevant online learning materials required to complete the qualification. These materials have been officially endorsed by the Awarding Organisation, NCFE CACHE. The learning materials comprise a set of high-quality online knowledge workbooks alongside an easily accessible electronic platform that allows learners to complete a portfolio of evidence and demonstrate their achievement of all the learning outcomes associated with each unit.  Learners are also assigned an assessor whom they can speak to should they require advice at any stage.

Curriculum Area
Distance Learning
Relevant file
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