L2 Award in Counselling Skills

This qualification provides students with a generic introduction to counselling for those who have had no previous experience of, or training in, the field of counselling. The introductory nature of this qualification means that no person is qualified at the end of this course to be a counsellor. To do this, students will need to […]

Skills Bootcamp: Electric Sustainability

Introducing our FREE* renewable bootcamps at Telford College, your one stop shop for your sustainable energy retrofitting needs. Our upskilling programme will revolutionise your workforce, allowing you to futureproof your company for the sustainable world we live in. Including an introduction to environmental technologies, the installation of solar photovoltaic systems, renewable electricity storage and the […]

Data Protection and Security – Level 2 – Distance Learning

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that everyone who works with personal data understands the laws and acts in compliance, as the penalties can be severe.

Customer Service – Level 2 – Distance Learning

To have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; but 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. We will explain how to handle issues in […]

Team Leading – Level 2 – Distance Learning

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

CIPD in Human Resources – Level 5

This qualification builds on the CIPD Level 3 Foundation Certificate in People Practice and is aimed at further expanding learners’ independent practice to enable them to evolve into more senior roles within organisations as people professionals. Learners’ work will be mainly operational with some complexity. They will contribute to the thinking around their work, analysing […]

CIPD in Human Resources – Adult Level 3

This qualification introduces the learner to a wide range of relevant knowledge and expertise in people practice. It is suited to those learners who: ▪ are studying, aspiring to, or embarking on a career in people practice ▪ are working in a people practice support role and wish to develop their knowledge and deliver immediate […]

AAT Accounting – Adult Level 2 (Evening)

Adult students in classroom

The AAT Foundation Certificate in Accounting is an ideal starting point for anyone wishing to pursue a career in accountancy or finance. The purpose is to offer grounding in the core accounting knowledge and skills needed to progress either to employment or to further study. This qualification is suitable for young people who have just […]

AAT Accounting – Adult Level 2 (Daytime)

Adult students in classroom

The AAT Foundation Certificate in Accounting is an ideal starting point for anyone wishing to pursue a career in accountancy or finance. The purpose is to offer grounding in the core accounting knowledge and skills needed to progress either to employment or to further study. This qualification is suitable for young people who have just […]

AAT Accounting – Adult Level 3 (Evening)

Adult student at computer with notebook

The AAT Advanced Diploma in Accounting offers technical training in accounting and is ideal for anyone wishing to pursue a career in accountancy and finance. The purpose of the AAT Advanced Diploma in Accounting is to provide students with the specialist knowledge and skills required for progressing either to employment in an accounting or finance […]